Right of revocation

Cancellation or return policy Cancellation policy 

Right of withdrawal

You can revoke your contractual declaration within 14 days without giving reasons in text form (e.g. letter, fax, e-mail) or, if the goods are delivered to you before the deadline, also by returning the goods. The period begins after receipt of this instruction in text form, but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations under § 312g para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Timely dispatch of the revocation or the goods shall suffice to comply with the revocation period.

The revocation is to be sent to:

AEROAKKU
Torsten Teschner
Fleischerstr. 20a
06886 Lutherstadt Wittenberg

Consequences of revocation

In the event of an effective revocation, the services received by both parties must be returned and any benefits derived (e.g. interest) surrendered. Shipping costs are generally non-refundable.
If you are unable to return or surrender to us the goods or services received and any benefits (e.g. benefits of use), or if you are unable to return or surrender them in part or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for any use made of it if the use or deterioration is due to handling of the item that goes beyond checking its properties and functionality. 
properties and functionality. Testing the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store, for example.

Goods that can be sent by parcel post are to be returned at our risk in packaging appropriate to the goods so that damage can be ruled out. You must bear the regular costs of returning the goods, provided that the goods delivered correspond to those ordered. Otherwise the return shipment is free of charge for you. Returns sent freight collect will not be accepted. Items that cannot be sent by parcel post will be collected from you by a forwarding agent. The costs incurred for this must be enquired about before the contract is concluded and obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of your declaration of revocation or the goods, for us with their receipt.

Exclusion of the right of withdrawal

The right of withdrawal does not apply not for contracts for the supply of goods which are procured worldwide at the customer's request or are manufactured according to customer specifications or are clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly or whose expiry date would be exceeded, for the supply of audio or video recordings or software, provided that the delivered data carriers have been unsealed by you, and for the supply of newspapers, magazines and periodicals (unless you have made your contractual declaration for the supply of newspapers, magazines and periodicals by telephone).


End of the withdrawal policy

Warranty

You receive the statutory warranty on all items for a period of 2 years from the date of purchase, unless a different period is specified by the manufacturer. For wear and tear and consumables such as batteries, rechargeable batteries and seals, the basic period of the statutory warranty is reduced to 6 months, during which we offer replacement or repair in the event that the goods were not damaged by the consumer. After this period, the consumer has the obligation to prove that a defect was not caused by him. A wear part is always deemed to be functional if the basic function of the wear part is fulfilled, for example a battery functions after use as an energy storage device, but the full original capacity or high-current capability can no longer be demonstrated and the reduced performance is due to use of any kind. We provide neither a guarantee nor a warranty for used and processed electrical and electronic items for which the buyer cannot prove that he has operated the item within the operating and usage conditions.

Items that can be sent by parcel post must be returned to us in the event of a warranty or guarantee claim, whereby the buyer must provide proof of proper shipment. In the event of improper and unverifiable shipment, the buyer shall be liable for the amount of the purchase price or current value of the goods in the event of a lost shipment. In the case of warranty claims caused by damage to the shipment by the carrier (parcel service) 
the consignment must be complained about in writing to the parcel service directly before acceptance or not accepted at all.

Subsequent complaints cannot be recognized, as the buyer has documented the proper acceptance with his signature at the parcel service. In the event of a guarantee/warranty claim, you must bear the costs of 
return shipment if this case is outside the revocation period. Returns sent freight collect will not be accepted! 
In the case of wear and tear and consumables (rechargeable batteries, batteries & seals), you can also return the goods to us at your own expense for inspection during the warranty period. In all cases of product defects, the shipping costs will also be reimbursed. In the event of a warranty claim, a replacement will be delivered. If this is not possible, we reserve the right to supply a replacement product or to refund the purchase price or, in the case of consumables, the current value of the goods. 

Batteries, lubricants, adhesives and other chemical products are not covered by any guarantee, as these are definitely consumables and their properties can change considerably with use.

Do not buy if you do not agree with these conditions.